Terms and Conditions

Using this site and placing an order on it implies acceptance of the terms and conditions expressly and exclusively outlined on the website www.avastarshop.ro. S.C. AVA STAR S.R.L. may modify these provisions at any time without prior notice. The most recent version can only be found online by accessing the “Terms and Conditions” page displayed on the website www.avastarshop.ro.

This section represents the legal contractual regulation of the relationship between the parties (merchant and consumer). According to Art. 1270 of the New Civil Code, a validly concluded contract has the force of law between the contracting parties.

Visitors will have permanent access to the Terms and Conditions for using the site to review them at any time.

Regulatory Framework

The website owned by S.C. AVA STAR S.R.L. is subject to Romanian legislation in force, and the relationship between the parties is governed by the following normative acts:

  • Government Ordinance no. 21/1992 on consumer protection;
  • Emergency Ordinance no. 34/2014 on consumer rights within contracts concluded with professionals;
  • Law no. 363/2007 on combating unfair commercial practices towards consumers and harmonizing regulations with European legislation on consumer protection;
  • Law 365/2002 on electronic commerce.

Information about the Owner and Administrator

The website avastarshop.ro is owned and directly managed by S.C. AVA STAR S.R.L.

Registration Number at the Trade Register: J22/2589/1994

Unique Registration Code: RO 6500293

The website sells products within Romania.

S.C. AVA STAR S.R.L. conducts online presentation of services through the site www.avastarshop.ro, being the sole online property it owns and through which it conducts commercial transactions and service presentations. Any other associations or unauthorized presentation of the company’s data do not bind S.C. AVA STAR S.R.L. to any individual or legal entity.

Product Return Rights

Learn more at https://avastarshop.ro/en/politica-de-retur/

Acceptance of Terms of Use

Using the site avastarshop.ro, logging in, and accessing the services provided constitutes acceptance by the consumer of the terms and conditions detailed below, with all the consequences resulting from this acceptance.

If the consumer does not agree with these conditions, we request that they refrain from using our website or placing any orders. S.C. AVA STAR S.R.L. reserves the right to update and/or revise the Terms and Conditions displayed on the site www.avastarshop.ro at any time without prior notice. With this in mind, we ask consumers to periodically check for any changes, at least before placing an order. A main reason for possible changes is the constant updating of national legislation related to online commerce and personal data processing.

Copyright

The information published on the site www.avastarshop.ro belongs to S.C. AVA STAR S.R.L., and as such, this information may not be published, transmitted, or copied by any method without the prior written consent of the legal representative of S.C. AVA STAR S.R.L. who manages the site. Non-compliance with these conditions is punishable according to Law no. 8/1996 on copyright and related rights in force. Any infringement of copyright may be reported to the email address comenzi@avastarshop.ro.

Contract Formation

By registering a request on the site www.avastarshop.ro, the buyer agrees with the method of communication used by S.C. AVA STAR S.R.L., namely by phone or email. The contract is concluded only at the moment of issuing the fiscal invoice and not at the launch of the request or the automatic confirmation of receipt of the request. The automatic issuance of the order confirmation does NOT constitute the conclusion of a contract between the seller and the buyer.

After placing any online request or via email, for justified reasons, the seller reserves the right to cancel the consumer’s/buyer’s order without prior notice. Additionally, we reserve the right to modify the quantity of products in any request, depending on their availability in stock.

Offers and prices displayed on the site www.avastarshop.ro are valid as long as they remain active (visible) online. Prices may vary depending on the commercial policy of S.C. AVA STAR S.R.L.

Products are available within the stock limits established by S.C. AVA STAR S.R.L.

Liability Limitation

We reiterate that S.C. AVA STAR S.R.L. conducts online presentation exclusively through the site www.avastarshop.ro, which is the sole online property it owns and through which it conducts public presentation and communication with consumers. Any other associations or unauthorized presentation of the company’s data do not bind S.C. AVA STAR S.R.L. to any individual or legal entity. We do not assume liability for modifications, suspensions, or interruptions of the site www.avastarshop.ro, in whole or in part. The site www.avastarshop.ro is hosted online by S.C. CYBER_FOLKS S.R.L.

Order Cancellation

S.C. AVA STAR S.R.L. does not assume responsibility for printing or display errors related to product prices, characteristics, or images.

If an order cannot be fulfilled due to such errors, S.C. AVA STAR S.R.L. reserves the right to cancel that order without prior notice.

S.C. AVA STAR S.R.L. makes every effort to provide accurate information about product prices and characteristics. Some prices may be incorrect.

S.C. AVA STAR S.R.L. reserves the right to cancel the order, with no further obligation between the parties, or for either party to claim damages from the other, in the following situations:

  • Services are no longer within the range provided by AVA STAR S.R.L.;
  • Data provided by the Buyer is incomplete and/or incorrect;
  • The Buyer does not agree with the transport method provided by S.C. AVA STAR S.R.L.

Product prices are calculated individually, based on the request submitted to S.C. AVA STAR S.R.L. The prices offered to the customer include transportation fees. These fees are included in the product price.

AVA STAR SRL also uses the transport services of other companies.

The responsibility for these transport services lies entirely with the service providers. It is the user’s responsibility to be aware of and accept the terms and conditions of the transport services before agreeing to use them.

Data Protection

In accordance with the requirements of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, and Law no. 506/2004 on the processing of personal data and privacy protection in the electronic communications sector, the website www.avastarshop.ro administered by S.C. AVA STAR S.R.L., is obliged to manage personal data provided by the consumer online or by phone in a secure manner and only for the specified purposes.

The purpose of collecting personal data is to use it for invoicing the ordered products.

The consumer is required to provide accurate data, as they are necessary for issuing the invoice for the ordered products, according to the Fiscal Code. Refusal to provide data or providing incorrect data entitles S.C. AVA STAR S.R.L. to cancel the order, which will be considered fictitious.

The recorded information is intended for use by the operator for product delivery purposes and is communicated only by the consumer placing a request on the website www.avastarshop.ro. According to Law no. 677/2001, the consumer has the right of access, data intervention, the right not to be subject to an individual decision, and the right to appeal to the courts. Additionally, the consumer has the right to oppose the processing of their personal data and to request the deletion of the data. If any of the transmitted data is incorrect, please inform us as soon as possible. To exercise these rights, you can send a written request to comenzi@avastarshop.ro.

Withdrawal of Consent

The right to withdraw consent at any time for stopping any processing of data based on your consent. Withdrawal will not affect the legality of processing based on consent before withdrawal (right to withdraw consent, Article 7 GDPR). * You can do this by requesting it at comenzi@avastarshop.ro with the subject “Withdrawal of consent for data processing.”

Disputes

Any disputes arising in connection with the use of this site will be resolved amicably.

If an amicable resolution is not possible, alternatively, according to Art. 25 of Government Ordinance no. 28/2015 regarding the alternative resolution of disputes between consumers and traders, which transposes the provisions of Regulation 524/2013 on online dispute resolution in consumer matters, you may address a SAL entity in Romania.

For any issues arising in relation to S.C. AVA STAR S.R.L., we are pleased to assist you at the email address comenzi@avastarshop.ro.

Continuing your action implies agreement with these Terms and Conditions.